Operations Manager - JPS Health Network Inpatient Pharmacy

The Inpatient Operations Manager will assist the Inpatient Director of Pharmacy in providing overall leadership direction and management of all operation processes and initiatives within the system. As a VytlOne employee, the Operations Manager’s first priority should be to represent and advance the best interest of VytlOne.  The Operations Manager works closely with the Inpatient Director of Pharmacy to ensure the pharmacy provides optimal service, meets all legal and accreditation/certification requirements, and complies with all applicable policies and procedures, codes and standards of the facility and VytlOne Corporation.ions M

Who We Are

VytlOne is the nation’s only independent, fully integrated total pharmacy solutions partner. With an innovative model of customized pharmacy management, 340B program expertise, specialty pharmacy, and PBA or PBM solutions, VytlOne is leading the way in unlocking revenue, growth and better outcomes for mission-driven hospitals, health systems, health centers, and employer partners.

Why Choose a Career at VytlOne?

At VytlOne, purpose drives everything we do — and our people feel it. In fact, 92% of our team members report their work here is meaningful and important. With 9 in 10 recommending us as a great place to work, you’ll find more than just a job — you’ll find a supportive culture, inspiring mission, and opportunities to learn and grow. We are 1,600+ talented and passionate professionals, working with operations and employees in nearly every US state. We’re paving the way to better health outcomes with a new pharmacy experience. Our innovative spirit is at the heart of our new approach, and we invite you to be a part of it. er will assist the Director of Pharmacy in providing overall leadership direction and management of all operation processes and initiatives within the system. As a VytlOne employee, the Operations Manager’s first priority should be to represent and advance the best interest of VytlOne.  The Operations Manager works closely with the Director of Pharmacy to ensure the pharmacy pr

The estimated salary for this position is $80k-$85k, plus bonus depending on experience

ovides optimal service, meets all legal and accreditation/certification requirements, and complies with all applicable policies and procedures, codes and standards of the facility and VytlOne Corporation

ESSENTIAL FUNCTIONS: (These duties must be performed with or without reasonable accommodation. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position):

1. Assist the Inpatient Director of Pharmacy and VytlOne Leadership Team to ensure the pharmacy provides optimal clinical services, meets legal and accreditation/certification requirements, and complies with all policies and standards of JPS and VytlOne National Pharmacy Services Corporation.
2. Work in conjunction with the Inpatient Director of Pharmacy and VytlOne Leadership Team, staff, and JPS personnel to assure compliance with service expectations and achievement of performance goals and objectives.
3. Assist the Director in developing, reviewing and updating policy guidelines and other procedures.
4. Assist the Director in providing appropriate technical and skills training for pharmacy staff.
5. Monitor the efficiency and effectiveness of processes and implement changes to increase efficiencies within all areas of pharmacy operations.
6. Support good financial performance of the department by ensuring pharmacy systems are updated.
7. Prepare reports and maintain records / supervise the maintenance of records as requested or required.
8. Support the Director of Pharmacy by overseeing and participating in inventory management programs.
9. Identify and resolve unsafe/unsanitary practices in medication procurement, distribution and administration.
10. Attend and participate in programs, committees, meetings and functions required by pharmacy department.
11. Ensure positive customer service; listen to and acknowledge all customer complaints, and actively follow-up on response to all customer concerns.
12. Work cooperatively with other staff members to enhance the team concept.
13. Recognize positive behavior and contributions to the organization using praise, appreciation, and awards.
14. Adhere to staffing and expense budgetary guidelines.
15. Assist in budget preparation and analysis including the capital expense budget.
16. Participate in staff meetings and other aspects of the practice of pharmacy as required.
17. Assure all staff performance appraisals are completed and updated as required.
18. Promotes equal opportunity employment in the workplace.
19. Maintain regular attendance in accordance with established policies and procedures.
20. Keep a clean, neat desk and office area.
21. Perform other job-related duties as assigned.
22. Promptly report any allegations of impropriety to the Compliance Department.
23. Comply with VytlOne’s Ethical Business Conduct policy and VytlOne’s Compliance Program.
24. Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
25. Complete required training and ensure the departmental staff training is completed as required.
26. Must be able to cope with the mental and emotional stress of the position.
27. Ensure staff is informed of product upgrades or enhancements in a timely manner.
28. Hire and train competent staff.
29. On a biweekly basis, verify departmental timesheets for departmental employees ensuring the timesheets are accurate based on the work-schedule and necessary corrections are done prior to Payroll submission.
30. Develop and mentor departmental staff by providing career coaching; motivate departmental staff, individually and as a group; understand and support diversity; and establish an effective team.
31. Conduct initial and annual performance evaluations.
32. Promote teamwork; discipline staff when warranted.

EDUCATION: Pharmacy Tech Certification required
Bachelor’s Degree preferred

EXPERIENCE:
1. Five years inpatient pharmacy experience
2. Familiar with all aspects of pharmacy
3. Considerable knowledge of state and federal pharmacy laws
4. Supervisory and Operational Management experience
5. Strong background in technology

KNOWLEDGE, SKILLS AND ABILITIES:

1. Self-motivated with personal integrity and ability to work effectively with other staff.
2. Ability to speak English understandably with excellent interpersonal communication skills.
3. Knowledge of best practices in pharmacy operations.
4. Knowledge of relevant accreditation and certification requirements.
5. Ability to establish goals, structures, and processes necessary to implement a mission and strategic vision.
6. Ability to create tools to evaluate and maximize efficiency while streamlining processes.
7. Leadership, coaching, and teambuilding skills to strengthen and cultivate relationships.
8. Strategic and analytical thinking skills with an ability to solve problems and make decisions.
9. Ability to network and interact to build and support effective partnerships with key groups and individuals.
10. Ability to multi-task, prioritize projects and conduct process/quality improvement.
11. Skills in consultation, analysis, project management and change management.
12. Superior customer service skills with ability to diffuse and resolve escalated customer service issues.
13. Ability to train and mentor pharmacy staff.
14. Ability to represent the company in a professional manner.
15. Ability to plan, organize, review and evaluate the work of subordinate pharmacy personnel.
16. Strong written and verbal communication and presentation skills.
17. Work both independently and as part of a team.
18. Work and maintain effectiveness in a high-stress fast-paced environment.
19. Interpret Texas State Board of Pharmacy Rules and Regulations and other state and federal guidelines.

What We Offer:

VytlOne offers a progressive culture that promotes teamwork and where employees are valued as the Company’s best asset. We work hard, but we make sure to have fun along the way, too. Competitive salary, plus a great benefits package are available including:

• $850 individual, annual medical deductible
• $25 office visit copays
• Low biweekly premiums
• Company paid basic life/AD&D, Short-term and Long-term disability insurance
• Rx, dental, vision, short-term disability, and FSA
• Employer-matched 401k Plan
• Industry leading PTO plan

The innovative spirit at VytlOne will transform the way you think about pharmacy & healthcare services. As we pave the way in a relentless commitment to positive health outcomes, it’s never been a better time to be part of our team!

VytlOne is an EOE, including disability/vets