Maxor National Pharmacy Services has an EXCITING, opening for an experienced, full-time, customer focused Sr. Manager, Pharmacy Accreditation Services. This full time remote position offers a highly competitive salary rate of pay, a generous healthcare benefits plan participation, and 401 (K) Plan with company match.
JOB SUMMARY:
This role contributes to the development, modification, implementation, and coordination of systems and processes necessary for pharmacies to meet and remain compliant with relevant accreditation requirements. Manages accreditation renewals and new accreditation initiatives. Manages process improvements that optimize quality and maximize efficiency of pharmacy services consistent with standards of accrediting organizations. Facilitate the design, development, and implementation of initiatives supporting quality improvement and best practices. Monitor changes to accreditation standards and assist with updates to applicable policies and procedures to ensure compliance with standards while also encouraging operational efficiencies.
WORK SCHEDULE:
Hours will be Monday through Friday and may include 8-5, 9-6, or 10-7 or similar variation. Schedule and hours may vary due to travel or other business needs that may include holidays, weekends, nights and/or on-call. This is a remote position with some onsite activities and travel possible
ESSENTIAL FUNCTIONS: (This document in no way states or implies that these are the only duties to be performed by the employee occupying this position):
1. In collaboration with VP of Pharmacy Accreditation Services and team members, contributes to the development, modification, implementation, and coordination of systems and processes necessary to meet all pharmacy accreditation requirements.
2. Contributes to the design, development, and implementation of improvement projects and initiatives supporting quality and accreditation.
3. Designs and develops templates, materials and guidance documentation for use by internal and external stakeholders.
4. Creates content and contributes to development of policies and procedures compliant with accreditation standards, serves as accreditation SME for policy and procedure development for internal and external stakeholders, and assists with record management and archive process for policies and procedures.
5. Monitor changes to accreditation standards and assist with updates to applicable policies and procedures to ensure compliance with standards.
6. Develops and participates in presentations and consulting with internal and external teams on accreditation requirements, activities, and outcomes.
7. Serve as subject matter expert on accreditation and standard interpretation; educate internal and external stakeholders on standards and assist with operationalizing requirements.
8. Manage the accreditation process including the uploading and monitoring of ACHC and URAC applications, preparing DeskTop Review, responding to RFI within designated timelines, developing Plans of Correction, and/or Corrective Action Plans, and monitoring entire application process through the approval and subsequent renewals.
9. Work within organizational wide, cross-functional and multi-disciplinary teams to bring each pharmacy to a state of readiness, ensuring all accreditation compliance issues are addressed and ensure ongoing compliance with all standards and Plans of Correction and/or Corrective Action Plans.
10. Conduct and/or oversee quarterly mock audits and gap analyses to ensure compliance with accreditation standards and track/trend issues to develop mitigation strategies.
11. Prepare reports, contribute, and participate in the Enterprise Quality Management Committee and/or Sub-Committees such as Medication Safety, Education and Training, and Policy and Procedures or other committees as needed.
12. Document, track, and disseminate risks, issues, assumptions, action items, decisions, and questions related to quality and accreditation initiatives.
13. Lead complex projects simultaneously that may involve multiple internal and external stakeholders.
14. Work with business leadership to define requirements, establish objectives, and define successful outcomes for quality initiatives and improvement projects.
15. Train, mentor and coach on accreditation standards by providing focused orientation of applicable SOPs/policies and procedures.
16. Support the pharmacy residency program by participating in the Residency Advisory Committee, collaborating with pharmacy residents on activities, and serving as mentor and preceptor when necessary.
17. Travel as required to support current and future operations.
18. May serve as interim pharmacist-in-charge, pharmacy or operations manager, staff pharmacist or other position as necessary to support operations across the enterprise.
19. Promptly report any allegations of impropriety to the Compliance Department.
20. Comply with Maxor’s Ethical Business Conduct policy and Maxor’s Compliance Program.
21. Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
22. Complete required training, as assigned, within the established timeframes.
23. Must be able to cope with the mental and emotional stress of the position.
24. Ensure staff are informed of product upgrades or enhancements in a timely manner.
25. Hire and train competent staff.
26. On a biweekly basis, verify departmental timesheets for departmental employees ensuring the timesheets are accurate based on the work-schedule and necessary corrections are done prior to timely Payroll submission.
27. Develop and mentor departmental staff by providing career coaching; motivate departmental staff, individually and as a group; understand and support diversity; and establish an effective team.
28. Conduct initial and annual performance evaluations.
29. Promote teamwork; discipline staff when warranted.
30. Maintain regular attendance in accordance with established policies.
31. Perform other job-related duties as assigned
PHYSICAL REQUIREMENTS: (With or without the aid of mechanical devices)
1. Must be able to move intermittently throughout the day.
2. Must be able to speak the English language in an understandable manner.
3. Must be able to cope with the mental and emotional stress of the position.
4. Must possess the sight/hearing senses, or use prosthetics that will enable these senses to function adequately, so that the requirements of this position can be fully met.
5. Must function independently, have personal integrity, have flexibility, and the ability to work effectively with other staff.
6. Must be in good general health and demonstrate emotional stability.
7. Must be able to operate office, business, and accounting machines.
WORKING CONDITIONS:
1. Sitting, standing, bending, lifting, and moving intermittently during working hours. May require sitting or standing for long periods.
2. Works in well lighted/ventilated office areas.
3. Subject to frequent interruptions.
4. Willingness to work beyond normal working hours, and in other positions temporarily, when necessary.
5. Attend and participate in continuing educational programs.
6. Communicates with both external and internal customers.
7. Frequent use of computer.
8. May travel between pharmacy related business locations.
9. May be exposed to potentially hazardous and toxic substances.
Knowledge, Skills, And Abilities:
1. Knowledge of policies and regulations pertaining to the practice of pharmacy in multiple jurisdictions.
2. Knowledge of specialty pharmacy disease states and associated medications, clinical best practices, drug indications, contraindications, dosing, side effects, and proper administration.
3. In-depth knowledge of ACHC and URAC accreditation requirements in pharmacy practice.
4. Strong project management skills, including the ability to prioritize work and meet deadlines with proven ability to effectively manage multiple large-scale projects at once.
5. Ability to ability to influence others in a dynamic and matrixed environment.
6. Excellent interpersonal and communication skills, and ability to work effectively with all organizational levels.
7. Strong meeting facilitation skills in both face-to-face and virtual situations, including the ability to make effective presentations.
8. Sound business and technical acumen.
9. Excellent problem-solving and critical-thinking skills.
10. Works effectively in a team environment and communicates well using virtual tools. when team members are geographically dispersed.
11. Focused and versatile team player who is comfortable under pressure, ambiguity, frequent change, or unpredictability.
Education: Bachelor’s degree or equivalent combination of work experience and education relevant to the role. Advanced degree desirable.
Experience: Experience with specialty pharmacy accreditation consulting required. Experience with ACHC and URAC specialty pharmacy accreditation required. Minimum 5 years’ experience relevant to duties required. Advanced certification or training in quality or healthcare management desirable.
Why Should You Choose Maxor?
Maxor offers a culture that promotes teamwork and where employees are valued as the Company’s best asset. We work hard, but we make sure to have fun along the way, too. Competitive salary, plus a great benefits package are available including:
To Apply: please go online at https://careers-maxor.icims.com/
Maxor is an EOE, including disability/vets
Vaccines are required
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