The Proposal Content Manager creates, maintains, and manages the content used to craft high quality, persuasive proposals. The employee in this position has complex proposal experience and experience managing proposal content from creation through ongoing maintenance. The employee has experience implementing content management best practices and workflows designed to identify efficiencies throughout the proposal process. The Proposal Content Manager may also support bid pre-population and manage RFPs independently if/when needed. The employee stays current on industry trends and looks for ways to improve workflows, accuracy, and competitiveness through our proposal content.

The employee in this position has significant experience managing proposal content and makes well-reasoned decisions regarding content additions and edits; works closely with the Vice President, Sales Operations and other subject matter experts (SMEs) actively seeks to learn more about the organization as a whole and looks for opportunities to synthesize information across business units to create strategic content; and understands the strategic nature of their role in the department. The Proposal Content Manager requires minimal direction and takes the initiative to proactively correct any issues, becoming more responsible in increasingly complex situations, while communicating effectively with others within the department and in other roles/functions.

The Proposal Content Manager reports to the Vice President, Sales Operations.

Position Location:

This is a remote-based position within the Continental US.

Our Company
Founded in 1926, Maxor is a leading, independent pharmacy solutions platform that improves prescription drug affordability and outcomes. Over time, Maxor has built a unique and complementary suite of clinically integrated services and technology offerings that deliver clinical, financial and strategic value to patients, payors and providers across the pharmacy supply chain. Maxor has a proud heritage of growth and innovation earned over the decades. Amarillo, Texas is the legacy headquarters for Maxor, but our talent base is national. We operate pharmacies and other business operation sites across the United States with employees working from 44 states.

Why Join Maxor?

At Maxor, we recognize that our employees are our most valuable assets. We actively seek and retain talented professionals who are mission-driven to improve healthcare outcomes for patients. Likewise, our employees are essential to their own well-being, finding fulfillment in meaningful work, competitive compensation, diverse and inclusive teams, and limitless career possibilities. With a growing workforce of 1,500+ and almost a century of pharmacy experience, we offer the stability of a Fortune 500 company and the energy and innovation of a startup. Our expertise and technology support the entire pharmacy ecosystem, but our impact goes beyond pharmacy services. We enable pharmacy care.

Work Ethic/Dependability

• Employee consistently maintains a positive attitude.
• Employee takes responsibility for their own actions and performance.
• Employee is able to surge work schedule to meet proposal schedule demands.
• Employee has advanced organization skills, is self-directed and able to work with minimal amount of supervision.
• Employee is able to carry projects from conception to completion.
• Employee works extended hours, weekends, and holidays pursuant with industry demands.

Customer Service

• Employee creates partnerships with all departments throughout the organization.
• Employee relates to people at all levels of an organization and possesses excellent communication skills.
• Employee works closely with multi-functional teams to develop a customer-specific proposal strategy.

Project Management

• Employee has extensive knowledge of project management processes, methodologies and tools, and techniques and the ability to adapt them to the organization.
• Employee has extensive knowledge of the business purpose of the RFP process and makes decisions within the context of the project.
• Employee translates organizational vision into a project vision.
• Employee possesses the advanced ability to control project issues - thinks in opportunities instead of barriers.
• Employee has advanced ability to identify key issues and problems and makes the best choice among alternatives.
• Employee has the advanced ability to manage multiple priorities and deadlines.
• Employee has the advanced ability to provide information regarding tasks, plans, schedules, and strategies to stakeholders.
• Employee has the advanced ability to work under strict deadlines and prioritize assignments.

Knowledge Management

• Employee has advanced copy writer/communicator skills with design/layout experience.
• Employee has advanced document management skills.
• Employee has advanced ability to organize information in a clear and concise manner.
• Employee has the advanced knowledge to ensure final approvals and reviews are completed that include thorough review of final draft documents developed for accuracy, cohesiveness of responses, content flow and organization, syntax/grammar, and format specifications.
• Employee has the advanced knowledge to participate in the proposal process including capture planning, RFP analysis, development and review of the execution strategy, identification of proposal requirements, writing, proofing and production.
• Employee has advanced knowledge to leverage industry and proposal experience to support the continuous improvement of proposal presentation and effectiveness of design and copy.
• Employee has the advanced ability to exercise considerable judgment, maintain confidentiality, and act diplomatically.
• Employee has the advanced ability to identify and escalate potential gaps and risks to proposal and deliverables success and works with management to develop mitigations.

Content Management

• Employee has advanced ability to organize and maintain a content management system or database like Qvidian, Loopio, or Responsive, ensuring content is readily accessible, searchable, and up-to-date.
• Employee has experience with Microsoft Office, including PowerPoint, Word and Excel.
• Employee has advanced technical knowledge to write to solutions for strategic initiatives to meet present and future mission needs.
• Employee has an advanced ability to analyze compliance-driven/technical documentation to determine customer requirements and to understand complex customer issues within the PBM or pharmacy areas.
• Employee has the advanced ability to adapt to new, technology-driven tools (e.g., database, online procurement systems).

Commitment to Learning

• Possesses the ability to accept constructive review, and be accountable for one’s own success, as well as the success of the team.
• Takes additional education initiatives.
• Exhibits continuous learning and has a developing knowledge of broader applications for lessons learned.

Miscellaneous

• Promptly report any allegations of impropriety to the Compliance Department.
• Comply with Maxor’s Ethical Business Conduct policy and Maxor’s Compliance Program.
• Remain free from exclusion under the OIG and SAMS Medicare/Medicaid lists.
• Complete required training, as assigned, within the established timeframes.
• Must be able to cope with the mental and emotional stress of the position.
• Maintain regular attendance in accordance with established policies.
• Perform other job-related duties as assigned.

Education:

• Bachelor Degree in Marketing, Business, English, Journalism or related field OR 5+ years of proposal writing/content management experience in lieu of a degree.
• Association of Proposal Management Professionals (APMP) Certification.

Experience:

• Minimum of 5+ years of experience as a proposal writer in the PBM, specialty pharmacy, pharmacy services, and/or 340b industries or other related industries.
• 2+ years of experience managing proposal content within a content management tool like Qvidian, Loopio, or Responsive.

Knowledge, Skills, and Abilities:

1. Understands the PBM and broader pharmacy-related industries and stays current on industry topics and market shifts.
2. Expert in utilizing Qvidian, Loopio, and/or Responsive content management systems.
3. Expert level proficiency in MS Office Suite.
4. Demonstrated experience creating persuasive proposal content to support winning proposals.
5. Strong interpersonal and communication skills (written and oral) with ability to interface and work effectively as part of a team and cross-functionally.
6. Demonstrated ability to autonomously lead the content management process from beginning to end, coordinating with multiple writers, subject matter experts (SMEs), and other internal stakeholders.
7. Excellent verbal and written communication skills to maintain high quality proposal content, coordinate activities with multiple departments, and incorporate layman terms in the database.
8. Excellent project management, organizing, planning, and skills.
9. Ability to work under deadlines, managing multiple projects and prioritizing assignments.
10. Demonstrated ability to balance short-term, deadline-oriented assignments and long-term ongoing projects.
11. Demonstrated creative and strategic business writing skills

WE OFFER

At Maxor, we foster a diverse and progressive culture that promotes a work-from-home model and a "dress-for-your-day" approach to work attire. Our team-oriented environment encourages collaboration and innovation.

We offer highly competitive compensation and comprehensive health benefits including:

• Comprehensive mental health and wellbeing resources
• Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
• Company-paid basic life/AD&D, short-term and long-term disability insurance
• Rx, dental, vision, other voluntary benefits, and FSA
• Employer-matched 401k Plan
• Industry-leading PTO plan
• And more!

Apply today at: https://www.maxor.com/careers/

Maxor is an EOE, including disability/vets