The HR Systems Analyst is responsible for strategic administration and planful integration of the technology platforms used to provide human capital services and necessary data flows to Maxor employees, leadership and vendor partners.  This involves end-to-end planning for technology workflows, data/report recipient stakeholder needs assessment, vendor interfaces, report writing, data analysis, maintenance, and implementation and testing of new products or services. The HR Systems Analyst is also responsible for the analysis, design and implementation of changes or enhancements to the HR systems to assist HR including Payroll, Benefits, Talent Management, and Learning and Development, vendor relationships for technical issues or project initiatives, and Business leaders to make informed decisions and drive business outcomes utilizing human capital data.   

Location

Remote, home-based within the Continental US.

Ideal Experience Profile

• Bachelor’s degree preferred in Computer Science, Business, HR or related field. Education requirements may be substituted for the relevant combination of experience, knowledge, skills, and abilities.  
• Knowledge of HR, Payroll, and Benefits
• 5+ years’ experience with multiple integrated Human Capital Management (HCM) Systems: UKG Pro, ICIMS, Cornerstone
• Data integrations and in-depth technical experience; systems analysis, user testing, and production support experience preferred
• At least two years of experience as system administrator to multiple Human Capital Systems.
• 3+ years working with database reporting systems, word processing and spreadsheet software experience (i.e., Word, Excel)
• Proficiency in SQL and Web Services (API) experience
• Extensive knowledge of Microsoft Excel and reporting tools such as Power BI
• Demonstrated expertise applying systems-thinking/critical thinking skills to develop and execute detailed action plans.
• Ability to understand and communicate complex Human Capital needs to other parties
• Ability to utilize SQL and Excel for business analytics and report generation
• Knowledge of querying, data analysis, and testing
• Knowledge of data architectures and ability to understand data flows
• Possess extensive problem-solving working with all aspects of technical systems including troubleshooting and determining best alternatives for implementing new procedures
• Ability to assume a leadership role and showcase effective project management skills to visible projects impacting multiple constituents
• Excellent organizational, time-management, and prioritization skills
• Strong analytical, research, decision-making, and problem-solving skills
• Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs

Our Company

Maxor is a leading pharmacy care solutions company dedicated to improving patient outcomes and lowering the total cost of care through our clinically integrated set of pharmacy care solutions.  Our teams help optimize the pharmacy experience for patients, our customers, their employees, and members whether it’s through our customized pharmacy benefit offerings; providing access to prescription medications and therapies through our home delivery and specialty pharmacies; or delivering clinical and financial value with our end-to-end pharmacy management solutions. With a legacy of exceptional service and deep clinical and pharmacy expertise, Maxor has been a trusted partner enabling pharmacy care since 1926.

Why Maxor?

Pharmacies are essential to healthcare, with nearly 90% of the US population living within 5 miles of one and seeing their pharmacist an average of 12 times a year. Providing a positive patient experience is crucial to ensuring patients adhere to their therapies.  At Maxor, we recognize that our employees are our most valuable assets. We actively seek and retain talented professionals who are mission-driven to improve healthcare outcomes for patients. And, our employees are essential to their own well-being, finding fulfillment in meaningful work, teamwork & collaboration, competitive compensation, work-life balance, diverse and inclusive teams, and limitless career possibilities. With a workforce of 1,100+ and almost a century of pharmacy experience, we offer the stability of a Fortune 500 company and the energy and innovation of a startup. Our expertise and technology support the entire pharmacy ecosystem, but our impact goes beyond pharmacy services. We enable pharmacy care.

1. Oversee complex HCM technology projects which include ensuring quality, timeliness, and proper use of HR information retrieved from the systems, reviewing, and prioritizing system maintenance and creating enhancement requests, tracking issues, and documenting test results.
2. Partner with relevant cross-functional teams to develop and implement large-scale HR and customized processes.
3. Assist the Manager, Benefits and HR Systems in analyzing new system functionality and develop recommendations for process improvement.
4. Ensure data integrity and accuracy, test system enhancements or changes, validate system security, and analyze data flows for process improvement opportunities.
5. Responsible for providing support for all questions, troubleshooting, maintenance, and self-service workflows for all users.
6. Work closely with the Manager, Benefits and HR Systems to ensure data integrity and recommend changes in methods or procedures to increase efficiency of the HR Technology function.
7. Prepare and execute tests to ensure that modifications to the system are adequately tested prior to implementation.
8. Assist in developing new HRIS processes and procedures as necessary.
9. Develop complex data reporting utilizing Query, Excel, or other reporting tools, in support of monthly, quarterly and/pr ad-hoc customer requests.
10. Assist the Benefit's team during open enrollment by working closely with the team to address and resolve enrollment issues, open enrollment set up, and reporting requirements.
11. Conduct project life cycle management, including requirement gathering, development specifications, development of reports and procedures, testing and implementation of new or redesigned systems.
12. Partner with external vendors, the benefits team, payroll team, and internal stakeholders on people data and systems projects, integration and analytics; ensuring the integrity of HCM data and security.
13. Perform HCM functional responsibilities such as gathering requirements in design sessions, configuration, and unit testing, supporting end to end testing, and managing appropriate training and integrations as needed.
14. Assist in conducting internal data and security audits and participate in internal audit reviews.
15. Work with cross-functional teams to understand their data needs and provide support for data-driven decision-making.
16. Collect, organize, and convert data into a format suitable for analysis, such as creating tables, charts, or graphs.
17. Identify, analyze, and interpret results using statistical and analytical techniques to extract meaningful insights and patterns from the data.
18. Create visual representations (i.e. graphs, charts, dashboards) to communicate findings effectively.
19. Keep up with industry trends and new data analysis techniques to enhance skills and knowledge.
20. Conduct training sessions and develop user procedures and guidelines.

Education:                             

• Bachelor’s degree preferred in Computer Science, Business, HR or related field. Education requirements may be substituted for the relevant combination of experience, knowledge, skills, and abilities.  

Experience:                           

• 5+ years’ experience with multiple integrated Human Capital Management (HCM) Systems (UKG Pro, ICIMS, Cornerstone) software, data integrations, and in-depth technical experience; systems analysis, user testing, and production support experience preferred. At least two years of experience as system administrator to multiple Human Capital Systems.
• 3+ years working with database reporting systems, word processing and spreadsheet software experience (i.e., Word, Excel) including writing documentation that describes installation and operating procedures and the ability to write complex formulas and calculations; experience using pivot tables and VLOOKUP’s. Proficiency in SQL and Web Services (API) experience
• Project Management experience preferred but not required.

Knowledge, Skills, and Abilities:

• Demonstrated expertise applying systems-thinking/critical thinking skills to develop and execute detailed action plans.
• Ability to understand and communicate complex Human Capital needs to other parties
• Ability to assume a leadership role and showcase effective project management skills to visible projects impacting multiple constituents
• Excellent organizational, time-management, and prioritization skills
• Strong analytical, research, decision-making, and problem-solving skills
• Ability to be flexible in dealing with a variety of situations and assignments
• Ability to work independently and productively
• Proven ability to maintain confidentiality
• Extensive knowledge of Microsoft Excel and reporting tools such as Power BI
• Excellent communication skills, both written and verbal, including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs
• Strong listening, negotiation, and conflict resolution skills
• Ability to utilize SQL and Excel for business analytics and report generation
• Knowledge of querying, data analysis, and testing
• Knowledge of HR, Payroll, and Benefits
• Knowledge of data architectures and ability to understand data flows
• Possess extensive problem-solving experience working with all aspects of the technical system including troubleshooting and determining best alternatives for implementing new procedures
• Ability to work in a diverse and fast paced environment

WE OFFER

At Maxor, we foster a diverse and progressive culture that promotes a work-from-home model and a "dress-for-your-day" approach to work attire. Our team-oriented environment encourages collaboration and innovation.  

We offer highly competitive compensation and comprehensive health benefits including:

• Comprehensive mental health and wellbeing resources
• Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
• Company-paid basic life/AD&D, short-term and long-term disability insurance
• Rx, dental, vision, other voluntary benefits, and FSA
• Employer-matched 401k Plan
• Industry-leading PTO plan
• And more!

Apply today at https://www.maxor.com/careers/     

Maxor is an EOE, including disability/vets