Maxor is currently seeking an experienced Application Systems Analyst II to join the Corporate Systems 2^nd Level Support team. The Application Systems Analyst documents critical incidents, track remediation, and design permanent solutions. Identify and track KPIs. Research, analyze, and design system applications to meet the needs of an organization and integrate with existing and future systems. Consults with users to identify current operating procedures, problems, and requirements. Designs models and develops materials used for analysis and solution development including process maps and diagrams. Develops documentation and other aids for users to assist with installation, maintenance and operating procedures. May create coding and logic specifications for developers. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project.

Position Location

This is a remote-based position where you will work from your home office.

Our Company

Founded in 1926, Maxor is a leading, independent pharmacy solutions platform that improves prescription drug affordability and outcomes. Over time, Maxor has built a unique and complementary suite of services and technology offerings that deliver clinical, financial and strategic value to patients, payors and providers across the pharmacy supply chain.

Maxor has a proud heritage of growth and innovation earned over the decades. Amarillo, Texas is the legacy headquarters for Maxor, but our talent base is national. We operate pharmacies and other business operation sites across the United States with more than 1100 employees working from 42 states.

Why Maxor?

Pharmacies are essential to healthcare, with nearly 90% of the US population living within 5 miles of one and seeing their pharmacist an average of 12 times a year. Providing a positive patient experience is crucial to ensuring patients adhere to their therapies.  

At Maxor, we recognize that our employees are our most valuable assets. We actively seek and retain talented professionals who are mission-driven to improve healthcare outcomes for patients. Our employees are essential to their own well-being, finding fulfillment in meaningful work, competitive compensation, diverse and inclusive teams, and limitless career possibilities.  

With a workforce of 1,000+ and almost a century of pharmacy experience, we offer the stability of a Fortune 500 company and the energy and innovation of a startup. Our expertise and technology support the entire pharmacy ecosystem, but our impact goes beyond pharmacy services. We enable pharmacy care.

1. Researches, analyzes, and designs system applications to meet the needs of an organization and integrate with existing and future systems.
2. Consults with users to identify current operating procedures, problems, and requirements.
3. Designs models and develops materials used for analysis and solution development including process maps and diagrams.
4. Develops documentation and other aids for users to assist with installation, maintenance and operating procedures.
5. May create coding and logic specifications for developers.
6. Plan, organize and conducts business process improvement projects.
7. Assist in the preparation of proposals to develop new systems and/or operational changes.
8. Participates in user acceptance testing and testing of new system functionality and releases.
9. Provide end-user support at all levels.
10. Liaise with vendors and other IT personnel for problem resolution.
11. Collaborate with the business in gathering requirements and develop functional documentation to address business needs.
12. Collaborate, identify and document current state and future state business processes and workflows.
13. Develop organizational, business, application and functional process knowledge. Understand various functions end to end to identify process gaps, inefficiencies and areas for improvement.
14. Work with cross functional teams and internal users to resolve issues.
15. Monitors project milestones and generates periodic status reports.
16. Evaluates and manages risk. Incorporates quality measures and standards to project deliverables.
17. Possesses strong knowledge of technology.
18. Gaining exposure to some of the complex tasks within the job function.

Education:                             

• Bachelor Degree in Computer Information Systems, Computer Science, Business Management, or similar discipline from an accredited college or university.

Experience:                           

• Retail Pharmacy / Pharmacy Benefit Management desirable
• 2-4 years of directly related experience
• 3+ years developing Detailed Reports, Presentations, Requirements
• 3+ years developing IT workflows and data models desired
• 3+ years developing Use Case & Test scenarios desired
• Software development
• Experience with Agile and Waterfall development methodologies
• Seasoned experience in managing software development projects using Traditional and Agile Development methodology
• Experience in managing infrastructure projects (hardware upgrades, new data centers, network communications, disaster recovery sites, etc.)
• Experience in implementing vendor software
• Knowledge of Microsoft Office software products including Projects desirable                                 
• Knowledge of JIRA and ServiceNow software desirable
• Azure Cloud project experience desirable

Knowledge, Skills, and Abilities:

1. Excellent written and verbal communication skills.
2. Knowledge and ability to develop using a variety of IT models.
3. Fundamental analytical and conceptual thinking skills in order to understand how business works.
4. Ability to influence stakeholders and work closely with them to determine acceptable solutions.
5. Experience creating detailed reports and giving presentations.
6. Conflict Management skills
7. Planning and organization skills
8. Competency in Microsoft Office Suite including Word, Excel, PowerPooint, Visio.
9. Strong experience in user testing and project management.

WE OFFER

At Maxor, we foster a diverse and progressive culture that promotes a work-from-home model and a "dress-for-your-day" approach to work attire. Our team-oriented environment encourages collaboration and innovation.  

We offer highly competitive compensation and comprehensive health benefits including:

• Comprehensive mental health and wellbeing resources
• Nationwide Blue Cross Blue Shield PPO with employee-friendly plan design, including a $850 individual annual medical deductible and $25 office visit copays, with low biweekly premiums
• Company-paid basic life/AD&D, short-term and long-term disability insurance
• Rx, dental, vision, other voluntary benefits, and FSA
• Employer-matched 401k Plan
• Industry-leading PTO plan
• And more!

Apply today at https://www.maxor.com/careers/     

Maxor is an EOE, including disability/vets