Lead Pharmacy Technician - JPS Correctional

Maxor National Pharmacy Services is seeking a nationally certified pharmacy technician to work in the Lead Pharmacy Technician position at JPS Correctional Pharmacy at JPS Health Network. JPS Correctional pharmacy is one of the Maxor managed pharmacies in the Dallas/Fort Worth area.

Our Company

We're Maxor and we're building a different kind of pharmacy company. We're transforming the pharmacy industry to create healthier lives through purposeful engagement across Pharmacy Benefit Management, Pharmacy Management, Specialty Pharmacy, 340B, Rebate and Formulary Management, and Pharmacies. We put people first and are committed to providing outstanding service across all aspects of our business. We believe there's a better way to deliver pharmacy and healthcare services to people across the country, and we'd love for you to help us do it.

Our Locations

The Maxor workforce brings robust experience, diverse perspectives and passion from over 1,000 employees working all over the US in pharmacies, hospitals, home offices, or corporate offices.

Job Summary

The Lead Pharmacy Technician must have good working knowledge of general responsibilities of a pharmacy technician related to filling orders for unit doses, pre-packaging pharmaceuticals, DEA controlled substances, supplemental medications, emergency kits, and general stock requisitions. Will perform various related pharmacy duties including quality improvement activities and staff training. This position will be located within a correctional facility.  The Lead Pharmacy Technician must be willing and able to operate and maintain dispensing machinery, and must have reliable transportation, and the ability to travel between facilities during their designated shift. 

ESSENTIAL FUNCTIONS (These duties must be performed with or without reasonable accommodation.  This document in no way states or implies that these are the only duties to be performed by the employee occupying this position):

Work Ethic/Dependability

1. Regular attendance, does not exceed available PTO, does not have excessive unexcused absences
2. Punctual- on time and ready to work as scheduled.
3. Meal or rest breaks are not abused.
4. Work overtime only when approved by supervisor.
5. Employee consistently maintains a positive attitude.
6. Takes responsibility for their own actions and performance.

 Customer Service

1. Employee applies customer service skills by engaging with the customer when they approach the counter or enter the pharmacy and acknowledging them when they exit the pharmacy.
2. Employee maintains order and efficiency in the lobby area. May also assist with providing direction and assistance for patients in need of services beyond the pharmacy.
3. Employee demonstrates a thorough knowledge of working with diverse patient populations and can identify nonverbal gestures (e.g., body language) which can positively or negatively affect verbal communication.
4. Employee answers telephone quickly and with courtesy, per site guidelines.
5. Employee works cooperatively with other staff members
6. Employee demonstrates understanding of operating the cash register and accurately ringing up sales.
7. Employee inform patient of any notations on prescription bag.
8. Employee applies a thorough knowledge of effective and professional verbal communication skills with multidisciplinary healthcare members and patients/customers (e.g., effective listening, feedback, using proper verbal syntax, and questioning).
9. Employee applies knowledge of effective telephone communication techniques/etiquette which comply with organizational protocols in both receiving and initiating calls.

 Pharmacology

1. Employee applies a thorough knowledge of generic and brand names of pharmaceuticals.
2. Employee applies a thorough knowledge of therapeutic equivalence.
3. Employee applies a thorough knowledge of drug interactions (e.g., drug-disease, drug-drug, drug-dietary supplement, drug-OTC, drug- laboratory, drug-nutrient).
4. Employee applies a thorough knowledge of strengths/dose, dosage forms, physical appearance, routes of administration, and duration of drug therapy.
5. Employee applies a thorough knowledge of common and severe side or adverse effects, allergies, and therapeutic contraindications associated with medications.
6. Employee applies a thorough knowledge of dosage and indication of legend, OTC medications, herbal and dietary.

 Pharmacy Law and Regulation

1. Employee applies a thorough knowledge of storage, handling, and disposal of hazardous substances and wastes (e.g., MSDS).
2. Employee applies a thorough knowledge of hazardous substances exposure, prevention and treatment (e.g., eyewash, spill kit, MSDS).
3. Employee applies a thorough knowledge of controlled substance transfer regulations (DEA).
4. Employee applies a thorough knowledge of controlled substance documentation requirements for receiving, ordering, returning, loss/theft, destruction (DEA).
5. Employee applies a thorough knowledge of formula to verify the validity of a prescriber’s DEA number (DEA).
6. Employee applies a thorough knowledge of record keeping, documentation, and record retention (e.g., length of time prescriptions are maintained on file).
7. Employee applies a thorough knowledge of restricted drug programs and related prescription-processing requirements (e.g., thalidomide, isotretinoin, clozapine).
8. Employee applies a thorough knowledge of professional standards related to data integrity, security, and confidentiality (e.g., HIPAA, backing up and archiving).
9. Employee applies a thorough knowledge of requirement for consultation (e.g., OBRA'90).
10. Employee applies a thorough knowledge of FDA’s recall classification.
11. Employee applies a thorough knowledge of infection control standards (e.g., laminar air flow, clean room, hand washing, cleaning counting trays, countertop, and equipment) (OSHA, USP 795 and 797).
12. Employee applies a thorough knowledge of record keeping for repackaged and recalled products and supplies (TJC, BOP).
13. Employee applies a thorough knowledge of professional standards regarding the roles and responsibilities of pharmacists, pharmacy technicians, and other pharmacy employees (TJC, BOP).
14. Employee applies a thorough knowledge of reconciliation between state and federal laws and regulations.
15. Employee applies a thorough knowledge of facility, equipment, and supply requirements (e.g., space requirements, prescription file storage, cleanliness, reference materials) (TJC, USP, BOP).

 Sterile and Non-Sterile Compounding (if applicable to the location)

1. Employee applies a thorough knowledge of infection control (e.g., hand washing, PPE)
2. Employee applies a thorough knowledge of sterile compounding processes, including appropriate selection and use of equipment and supplies.
3. Employee applies a thorough knowledge documentation requirements associated with compounding (e.g., batch preparation, compounding record).
4. Employee applies a thorough knowledge of handling and disposal requirements (e.g., receptacles, waste streams).
5. Employee applies a thorough knowledge of determining product stability (e.g., beyond use dating, signs of incompatibility).
6. Employee applies a thorough knowledge of non-sterile compounding processes.

 Medication Safety

1. Error prevention strategies for data entry (e.g., prescription or medication order to correct patient).
2. Employee applies a thorough knowledge of patient package insert and medication guide requirements (e.g., special directions and precautions).
3. Employee applies a thorough knowledge of how to identify issues that require pharmacist intervention (e.g., DUR, ADE, OTC recommendation, therapeutic substitution, misuse, missed dose).
4. Employee applies a thorough knowledge of look-alike/sound-alike medications.
5. High-alert/risk medications.
6. Employee applies a thorough knowledge of common safety strategies (e.g., tall man lettering, separating inventory, leading and trailing zeros, limit use of error prone abbreviations).

 Pharmacy Quality Assurance

1. Employee applies a thorough knowledge of quality assurance practices for medication and inventory control systems (e.g., matching National Drug Code (NDC) number, bar code, data entry).
2. Employee applies a thorough knowledge of infection control procedures and documentation (e.g., personal protective equipment [PPE], needle recapping).
3. Employee applies a thorough knowledge of risk management guidelines and regulations (e.g., error prevention strategies).
4. Employee applies a thorough knowledge of communication channels necessary to ensure appropriate follow-up and problem resolution (e.g., product recalls, shortages).
5. Employee applies a thorough knowledge of productivity, efficiency, and customer satisfaction measures.

Medication Order Entry and Fill Process

1. Employee applies a thorough knowledge of order entry process.
2. Employee applies a thorough knowledge of Intake, interpretation, and data entry 6.3* calculate doses required.
3. Employee applies a thorough knowledge of fill process (e.g., select appropriate product, apply special handling requirements, measure, and prepare product for final check)
4. Employee applies a thorough knowledge of labeling requirements (e.g., auxiliary and warning labels, expiration date, patient-specific information).
5. Employee applies a thorough knowledge of packaging requirements (e.g., type of bags, syringes, glass, PVC, child resistant, light resistant)
6. Employee applies a thorough knowledge of dispensing process (e.g., validation, documentation and distribution).

 Pharmacy Inventory Management

1. Employee applies a thorough knowledge of function and application of NDC, lot numbers and expiration dates
2. Employee understands thorough inventory control guidelines such as auditing receipt of goods, taking inventory, stocking, pricing, monitoring usage, and correcting pricing and quantities in the computer system.
3. Employee applies a thorough knowledge of formulary or approved/preferred product list.
4. Employee applies a thorough knowledge of ordering and receiving processes (e.g., maintain par levels, rotate stock).
5. Employee applies a thorough knowledge of storage requirements (e.g., refrigeration, freezer, warmer).
6. Employee demonstrates an understanding of removing (return to stock), picking up, and/or the delivery of drug orders.
7. Employee appropriately issues supplies to other pharmacies or departments as needed.
8. Employee applies a thorough knowledge of inventory removal (e.g., recalls, returns, outdates, reverse distribution).

Education: An Associate’s degree or Bachelor’s Degree preferred but not required. PTCB or NHA National Pharmacy Technician Certification and/or State registration required based on client/site.  May also possess advanced certifications.

Experience: Relevant work experience. Experience may be substituted for education criteria.  

Knowledge, Skills and Abilities:

1. Employee is a go-to person for advice or assistance from team mates
2. Employee fully understands their role in the pharmacy
3. Ability to learn additional skills
4. Employee consistently delivers quality work
5. Employee is able to increase job functions
6. Ability to work with minimum supervision; self-directed
7. Ability to operate various types of pharmacy equipment and software.
8. Applicable computer experience to access patient/drug information systems
9. Communicates effectively with others
10. Microsoft Office experience
11. Above-average math skills
12. Prior authorization experience
13. Knowledge of Inventory processes, procedures
14. Must be cross-trained in various pharmacy systems
15. Must possess problem solving skills and abilities
16. Ability to mentor/lead others
17. Ability to react to change positively
18. Ability to speak and understand Spanish or Amharic (based on client/site)
19. Ability to move from work station to work station with ease (based on client/site)

Why Choose a Career at Maxor?

Maxor offers a diverse, progressive culture that supports a “dress for your day” attire, and a collaborative, team oriented environment. We offer a comprehensive compensation & benefits package including:

• $850 individual, annual medical deductible, $25 office visit copays, Low biweekly premiums
• Company paid basic life/AD&D, Short-term and Long-term disability insurance
• Rx, dental, vision, short-term disability, and FSA
• Employer-matched 401k Plan
• Industry leading PTO plan
• And MORE!

The innovative spirit at Maxor will transform the way you think about pharmacy & healthcare services. As we pave the way in a relentless commitment to positive health outcomes, it’s never been a better time to be part of the Maxor team!

To Apply: please go online at https://careers-maxor.icims.com/

Maxor is an EOE, including disability/vets